First and foremost, your health and safety are our primary concerns. On 03/16/2020, The American Dental Association (ADA) recommended dentists cease offering routine dental care for at least three weeks and only offer emergency treatment during this time. We are complying with this recommendation. We understand our patients will experience dental problems and the guidelines from ADA and Centers for disease control (CDC) are clear – dental offices may provide dental care for emergencies for low risk patients. This is a benefit to our hospitals and first responders because we can be help keep dental emergencies out of their overburdened systems.
We will continue to be available for emergency dental needs. If you have a friend, coworker, or a family member who is not a patient of record in our practice we will be happy to assist them as well.
We want you to know that we have always had the strictest safety protocols. Our office meets or exceeds all NC State, ADA, and CDC recommendations for infection control. We have always been and will continue to be vigilant about protecting your health during the current situation with heightened safety standards. In order to best protect you and our team members we ask patients not to visit our office if you have any signs of cold, flu, coughing, or sneezing. For our patients with signs of cold or flu experiencing a dental infection, pain, bleeding, or swelling we recommend that you call our office so we may provide advice.
We have established a new protocol to treat emergency patients. Temperature will be taken prior to entering the office and only one patient will be seen in the office at a time. Please call us upon arrival and stay in your vehicle. We will exit the building to assist you. If you have any questions please feel free to call us.
We wish you and your loved ones health and safety and those who have been directly affected by the virus, a speedy and complete recovery.
Amy M. Kimes, D.D.S., F.A.G.D.
P.S. In these difficult times, please know that we are here to help you and the greater community we serve. We are here for you and together we will all get through this.